Customer service agent

Alya. The AI customer service agent on WhatsApp, in Derja, Arabic and French.

She answers in Derja.Arabic.French.voice.

Talk to Alya Learn more
Watch her answer

Watch her answer.
In four languages.

AlyaKashy · online
Bonsoir, je voudrais connaître mon solde svp
Bonsoir ! Pour votre sécurité, je vous envoie un lien de connexion à usage unique.
Identifié · lien à usage unique
Votre solde est de 1 240,500 DT. Dernière opération : virement de 85,000 DT.

Your customers write in Derja, in Arabic, in French. Sometimes as a voice note. Often at 11 pm. Alya answers each of them, in their own language, under your name.

Four ways to ask.
One Alya.

French

Quel est mon solde ?

Arabic

كم رصيدي؟

Derja · Arabizi

9adech 3andi fel compte ?

Voice note

Always the real answer. Never a guess.

Built in everywhere.
Under your name.

WhatsApp, Instagram, Messenger, e-mail, website, app. Same answers, same tone, on every channel.

When she doesn’t know,
she says so.

And a human takes over.

Nheb nahki m3a conseiller
Alya hands over to Yassine
Bonsoir, c’est Yassine. Je reprends votre demande.
Merci, c’est réglé !
Back to Alya · context kept
Avec plaisir. Je reste là.
  1. 1She detects it.
  2. 2The advisor is alerted.
  3. 3They take over.
  4. 4Alya comes back.

One Alya.
Five jobs.

Customers24/7 AgentsAt the counter TeamsBy role BookingsComplete LeadsQualified
She doesn’t make things up. She hands over. She speaks like them. You stay in control.

Already live.
In three industries.

Fintech · PaymentsKashy Insuranceassuri.tn Restaurants · NightlifeJoyApp

Let’s try Alya
on your questions.

30 minutes. Your own cases.

Talk to Alya contact@konnect.network