About
Built in Tunisia, for customers who write in Derja.
Alya is published by New Konnect Networks. We built her because Tunisian customers write on WhatsApp, in Derja, often as a voice note, and support tools were not made for them.
Alya’s principles.
They apply at every one of our clients, whatever their business.
- She doesn’t make things up
- Alya answers from your content and your systems. When she doesn’t know, she says so.
- She hands over
- A customer who asks for a human gets one. The handover is part of the product, not an option.
- She speaks like your customers
- French, Arabic, Derja, Arabizi, voice notes: it is up to the service to adapt, not the customer.
- You stay in control
- Your rules, your content, your advisors. Every conversation can be seen and taken over.
Who we are
Alya is designed, developed and operated by New Konnect Networks, the publisher of the service. She is live today at Kashy, assuri.tn and JoyApp.
We work with each client on their content, their systems and their rules, then we stay alongside them to improve Alya based on what their customers actually ask.
To write to us: contact@konnect.network. Legal information is in the legal notice.
Let’s try Alya
on your own questions.
30 minutes. Your requests, your channels, your volumes.