Who it’s for · Restaurants and nightlife · The JoyApp case
Alya speaks on behalf of each venue, in its own tone.
JoyApp brings nightlife and dining together in Tunisia: discovering venues, table bookings, ticketing, ordering at the table. There, Alya answers customers on behalf of JoyApp or of a restaurant, bar or club, in the tone of each venue.
I’d like to book Saturday at 9 pm for 6.
Noted for Saturday at 9 pm, 6 people. The venue confirms the table and I’ll send you its answer here.
I left my jacket there last night.
I’m letting the venue’s team know, with your description. They will contact you as soon as they find it.
9addech el entrée lyoum ?
L'entrée lyoum b 30 DT, w fiha consommation.
- Never in the venue’s place. Alya takes the booking request, the venue confirms it, she passes on the decision. She never makes up opening hours or prices.
- “She suggests” mode. For venues that want it, Alya drafts the answer and the team approves it before it is sent.
- Where customers write. Instagram first, then in-app support, Messenger and WhatsApp.
- Follow-ups and handover. She follows up on unanswered requests and passes them to the team with a summary of the exchange.
Use cases covered at JoyApp.
Let’s try Alya
on your own questions.
30 minutes. Your requests, your channels, your volumes.