Use case · Leads and quotes
A question on WhatsApp becomes a qualified callback.
A prospect asks for a price, then goes quiet. Alya answers straight away, understands what they need, asks the questions an advisor would ask and reads the documents they send as photos. Your team receives a summary ready for the callback.
- Profile
- Individual, employee, one vehicle
- Need
- Insure a car bought last week
- Product
- Car insurance
- Cover
- None for this vehicle
- Urgency
- High: already driving it
- Next step
- Callback by an advisor today
Illustrative data.
What changes for your sales team.
Today
- Quote requests arrive at any hour and wait until the next day.
- The advisor calls back without knowing what the prospect wants.
- The same basic questions come back on every call.
- Prospects in a hurry go elsewhere.
With Alya
- An immediate answer, in the prospect’s language, in writing or by voice.
- Qualification questions asked one by one, without a form.
- Photos of documents read and summarized for the advisor.
- A structured summary sent by e-mail: profile, need, product, current cover, urgency.
- The prospect created or updated in your CRM, with this summary, with no re-typing.
- Questions about cover answered from your documents, the rest passed to an advisor.
Who it’s for.
- Sales management
- You want every inbound request to become a meeting, even outside office hours.
- Advisors and brokers
- You want to call a prospect back already knowing what they are looking for.
- Digital marketing
- You send your campaigns to WhatsApp and want every click to find an answer.
Questions we get asked.
Does Alya give prices?
Only the ones you give her in your content. When a price depends on an assessment, she collects the information and passes it to the advisor.
Who receives the summary?
The e-mail addresses of your choice, for example the sales team or the advisor for the area. The full conversation stays available in the dashboard.
What if the prospect wants to talk to someone right away?
Alya alerts the on-call advisor, who takes over the conversation in the same WhatsApp thread.
Other use cases.
Let’s try Alya
on your own questions.
30 minutes. Your requests, your channels, your volumes.